Delete Zup data

Effective August 11, 2026

Data on your iPhone

Favorites, voice settings and memory, your hosted-caption approval, and your optional profile reference are stored locally on your iPhone. Zup provides controls for favorites, the profile reference, account connections, and hosted-caption sharing. Deleting the app removes Zup’s local preferences, voice memory, writing fingerprints, and content. Removing a favorite also deletes Zup’s saved photo copies for that favorite.

A random installation identifier and App Attest key reference used to secure hosted caption and publishing requests are stored in the iOS Keychain and may remain after you uninstall Zup. Email [email protected] if you want the corresponding hosted security record deleted.

Hosted captions

Under Your Voice → AI caption sharing, turn off the saved approval to prevent future hosted-caption requests to OpenRouter, TokenRouter, Fireworks AI, and Mistral AI. Requests already delivered remain subject to the receiving provider’s applicable terms and data practices described in Zup’s privacy policy. Zup does not save selected photos, prompts, or generated captions from caption-generation requests in its hosted database. Explicitly scheduled LinkedIn posts are handled separately below.

Social accounts

For X, Instagram, Facebook Pages, LinkedIn, and TikTok connected publishing, Zup stores your connected-account or selected Page identifiers and display names plus encrypted OAuth access tokens and any refresh token on its server until you disconnect or request deletion. Open Your Voice → Connected posting and tap Disconnect beside the network to delete that hosted connection record and its encrypted tokens. You can also revoke Zup from each network’s connected-app settings.

Disconnecting does not delete posts already published or TikTok drafts already delivered to your inbox. Delete those directly in the destination network. Temporary Instagram publishing-photo URLs stop working within one hour; TikTok publishing-photo URLs stop working within 24 hours. Both are normally deleted earlier when processing reaches a terminal state. Instagram Stories and TikTok Share Kit remain available as native fallbacks, and Apple’s share sheet remains available for other compatible apps.

Scheduled LinkedIn posts

Open Scheduled posts in Zup and cancel a pending post to delete its hosted caption and photo copies. Disconnecting LinkedIn also cancels pending schedules. Once publishing has started, cancellation is unavailable; check the final status and remove any published post directly on LinkedIn. Content copies are cleared after a completed, failed, or uncertain result, and minimal status records expire after seven days. Deleting the app or a local favorite does not cancel a server schedule; cancel pending schedules or disconnect LinkedIn before uninstalling.

Hosted security records

Zup keeps a random installation identifier and App Attest security record to protect its hosted caption and publishing services. If you cannot access the app, or want both security and connected-account records deleted, email [email protected]. We will provide the verification steps needed to locate the correct installation without asking you to send photos, captions, passwords, or social tokens.